Loss Prevention Coordinator This privately held company, with over 30,000 employees is one of the largest in their industry and is backed by over 90 years of retail expertise. They have around 500 stores in the United States , bringing in almost $9 Billion in Annual Revenue. This client values their team members which is highlighted by the fact that the average tenure is over 4 years. They partner with environmentally conscious suppliers and are working to reduce their carbon footprint, with a commitment to being more innovative in waste reduction. Opportunity: 6-month contract Pay Rate: $20-$23/hour Schedule: Mon-Fri 8am-5pm - HYBRID (2 days remote) Location: Cranberry, PA CRG Benefits CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment! Benefits Options: * Medical / Health Insurance (Multiple Plan Options) * HSA and FSA Options (CRG will match $500 of your HSA contributions!) * Vision and Dental Insurance * Virtual Visits for Urgent Care, Psychiatry, and Therapy * 401K - CRG matches up to 4%! * Life and AD&D Insurance * Long-Term & Short-Term Disability Insurance * Accident, Hospital, & Critical Illness Insurance Responsibilities: * Answer, screen, and route or resolve incoming calls and written correspondence for Loss Prevention from all business formats, loss prevention team, and external customers. * Weekly processing/deposits for restitution payments received from individuals under agreement with Loss Prevention and City/County/Township Courts. * Update information on file with the judicial system and restitution in the Loss Prevention Case Management Systems. * Administrator for the Loss Prevention Case Management System, Auror. * Input critically communicated events. * Support the Loss Prevention Department by initiating service requests received from the store’s IMS Service Ticket System. * Review service ticket request for necessary information essential to determining service required. * Update each Job Description Municipality/Township/City yearly for emergency contact information and processes payments for these permits where applicable. * Enter new team members and update existing team members in the HikVision Door Access Platform for all corporate, fresh foods manufacturing, and retail locations. Qualifications: * 1 - 3 years of previous loss prevention and/or security experience in an operational support capacity. * MS Office Suite experience required, specifically Excel (creating pivot tables, analyzing data, and exporting data in a PowerPoint format). * Previous experience utilizing a Loss Prevention Case Management System, preferably Auror. * CCTV experience preferred. ** If you know of someone who could be a fit for this job, send their resume to [email protected] and you can receive a $200 referral bonus from CRG if they are hired in the position! ** Category Code: JN055